Our Policies

Our Policies Slide

Walk-Ins

While we encourage scheduling an appointment, we do welcome walk-clients, however, it is based availability and if we are busy there may be a waiting period or you might have to schedule an actual appointment.

Confirmations

We send out email confirmations automatically to each client who has supplied us with their email within 48-hours of your appointment. At that point you may confirm or cancel your appointment online.

Frizzles accepts Visa, MasterCard, Discover, Cash, or Checks. Please note we do not accept gratuities on credit cards or checks however, we do have an ATM here in the salon for your convenience for $2.00.

Late arrivals

If you are more than 10+ minutes late without contacting us, your appointment may need to be rescheduled. We firmly believe in the value of your time and make a conscience effort to avoid long wait periods in the salon.

Cancellation policy

When you schedule an appointment with one of our staff, we have to make sure that they are there for you. We only ask that you have the same courtesy to our employees. We do realize that occasionally, "real-life" intrudes on previously laid plans. For that reason, we give each client a second chance for the first time they cancel an appointment with less than 24 hours notice or do not show up for an appointment. HOWEVER, for your next booked appointment we will hold your credit card information and there will be a 50% charge in case of addtional no-shows or late cancellations. If you need to reschedule an appointment please do so in a timely manner so that we can arrange for another client to take that appointment time.

Thank you for your understanding!

Returned Checks

Any returned check will result in a $25 service charge.

Please note that we do not offer refunds on services rendered, however we will do anything in our power to correct any issues that may arise.

Children Policy

As a courtesy to other salon guests, and in our effort to offer a relaxed and professional atmosphere, we ask that you are aware that it is your responsibility to watch your children at all times.